Field Service Management Software Modules
Our core work order software product
Dispatched is our main work order and field service management software product. It's designed to help work flow by providing a simple interface where you can enter work orders. These work orders are then available in real time to your field technicians and can be assigned with a simple click.
While the core version of Dispatched is enough for many industry business, there are several modules available which enhance the experience.
The mobile module was created to provide a truly affordable MRM (Mobile Resource Management) solution. Also known as field automation, the mobile module allows for real time communication to and from field technicians. If your field technicians use mobile devices that can access the internet, you will greatly benefit from this feature.
For best performance, many companies choose to use laptops or tablet PCS with network air cards. While SMS (text messaging) is included, Dispatched Mobile features real time, two way communication with field personnel. Customer signature capture and in field printing or emailing of service tickers is also included. Even your sales force can utilize the mobile features of the software to automate their tasks. A true CRM software solution, Dispatched Mobile is the ultimate in mobile resource management.
The accounting module is an add-on to the core dispatching program. Designed for fast and easy integration with QuickBooks, this module allows you to eliminate double entry altogether.
When used with our Dispatched mobile service, even field technicians or sales personnel can total invoices or estimates in the field.
The Remote Mobile Dispatcher module was designed for fast and easy in field scheduling and assigning work orders. This module allows you to work from anywhere!
When used with the Dispatched Mobile Module , even field technicians or sales personnel can assign, create, schedule and dispatch work orders.