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"Dispatched has helped increase our work performance. Our customers are satisfied with how fast and efficient our team works!"
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Stacie
Overhead Door of Abilene

about Dispatched Software

Dispatched Software is a computer software that specializes in optimizing time and resources for small to large businesses that use a mobile field workforce.

Dispatched is designed to provide Mobile Resource Management (MRM) in the Field Force Management (FFM) and Field Service Automation (FSA) sectors.

Dispatched Software automates most of the normal functions involved in managing field personnel. Our dispatching software can be tailored to meet the specific needs of companies with a mobile workforce.

By implementing our software, businesses with mobile workforce’s will see an average increase in productivity of 20% to 40%. The return on investment for our customer’s results in a payback period of less than 6 months for most of our customers.

Why Dispatched Software?

The field of Mobile Resource Management and specifically Field Service Automation has grown significantly in the past few years. Businesses both small and large are beginning to see the importance of managing mobile resources and mobile service personnel. Mobile service technicians, in the past, had to rely on paper work orders and a phone call back to the office to obtain information. This can often cause mistakes to happen and wasted time that could be used providing service to many other clients.

Field Service Automation software will dramatically change the way the modern service business operates, and Dispatched Software will continue to evolve with the industry. If you are looking for quality dispatch software for your service company, we have it!

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Mobile Applications

With the advance of mobile technology, transferring information and obtaining access to information is now easier than ever. Mobile field personnel can now access to the same information as if they were at the office from the ease of their mobile device.

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Industry Solutions

  • Distribute, monitor, and evaluate workload company-wide
  • Enhance the customer service & customer satisfaction cycle
  • Maximize productivity & employee job satisfaction
  • Substantially improve the cash flow process

What makes us different

Every business is different, even in the same industry. What is important to you, may not be important to your competition. At DeFNiC Software, we understand this. Our core product, Dispatched, was designed with this in mind. The software was built to work the way you work with many customization features, including different modules you can use to modify the information that you need.The software itself was developed within the construction industry over a 5 year period and has been used successfully by several businesses.

If your business has any of the following aspects, you need to look at Dispatched Software:

  • Service calls on existing product
  • Installation of a new product
  • Service technicians or install technicians in the field
  • Subcontractors performing service or installation
  • Preventive maintenance or service level agreements
  • Three or more service trucks in the field

about:

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DeFNiC is the founding company for Dispatched Software and Office Anywhere 360.

DeFNiC was established in 2005 with one purpose: providing modern software solutions for businesses of all industries. Our founding team members had this idea of creating a software that would help field service businesses become more efficient. This was the start of DeFNiC. 

Originally, DeFNiC was created because the founding members wanted to move from paper work orders to a digital system. Paper work order forms were becoming inefficient and difficult to organize., thus leading to the creation of Dispatched Software

DeFNiC has also recently established Office Anywhere 360, a cloud hosting solution for businesses, big and small. Office Anywhere 360 provides businesses with high secured private servers that allows users to access work applications from anywhere.

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"DeFNiC is here to help your business succeed. We believe that if our client's succeed, then we succeed. "
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Shane D.
Defnic founder