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Service Business Software



Service Business Software designed for managing all aspects of a service based business. Work order, service management, and dispatch software including optional GPS, asset management, and mobile field service.



If your service business, has management processes that include providing services, by having service trucks or personnel in the field, you need some type of service business management software to adequately manage your service business.  Whether installing new equipment or servicing existing equipment, the right service business software package can eliminate paperwork, provide inventory management, and drastically reduce fuel costs and labor.  With the optional accounting integration, Dispatched provides a complete service business software system.  The right service business management software can provide customer service that will make your company indispensable.  Dispatched was designed for service based companies including the HVAC, plumbing, telecom, municipal, oil and gas petroleum, and any specialty contractor industry with service vehicles in the field.

Work Order and Dispatch

Service tickets or work order forms can be customized and organized in the dispatch software system according to your specifications.  With built in scheduling software and mapping software, management can efficiently route and schedule jobs and services using current business management logistics. 

GPS Vehicle Tracking

With the optional GPS package for Dispatched, service trucks and service vehicles are tracked in real time, right on the same mapping screen that shows the jobs and service locations.  This is not a website.  Fully integrated into the complete dispatch software system is the mapping and GPS tracking.  Since it is a real time GPS system, your dispatcher will see the exact truck location on the same map system that shows where each job is.  Available on a variety of networks including Alltel, Verizon, Sprint, and AT&T, Dispatched includes optional GPS tracking for any service based industry. 

Equipment and Asset Management

Managing customer equipment and in field assets is also included in Dispatched.  When your technicians are servicing equipment, full access to the service history and equipment information is available for each job site.  The equipment section can also keep valuable asset information such as make, model, serial number, etc.  As an additional service to your customers, you can even provide them web access to view this information and the service history for each asset.  Asset Management for your service industry is a valuable feature included in Dispatched.

Mobile Field Service

With service technicians in the field, Dispatched includes full mobile capabilities.  Service technicians can use a variety of mobile devices from smart phones, PDAs, laptops, tablet pcs, or rugged devices.  These devices provide real time access to work orders, equipment, mapping, inventory, and all aspects of the job.  Field technicians can complete the work order with pre-listed custom phrases of work performed (eliminating mis-spelling), add parts and items, and capture the customer signature on the device.  Since the system is real time, a completed ticket can be invoiced immediately.  With the mobile field service option, you need to look at this dispatch software business management system.

Learn more about Dispatched service business software for your industry by following these links.

About DeFNiC Software

DeFNiC Software is a computer software company specializing in optimization of time and resources for small to large businesses that utilize a mobile field workforce in dispatch software related industries.  Our suite of software products are designed to provide Mobile Resource Management (MRM) specifically to the Field Force Management (FFM) and Field Service Automation (FSA) sector.  We provide software that automates most of the normal functions involved in managing dispatch field personnel.  Our suite of software products can be tailored to meet specific needs of service related industries with a mobile workforce. 


Each work order ticket can be customized to your company's needs.  In addition, as a full service software company, we offer complete custom work order software development.

Contact Us:

DeFNiC Software and Consulting


Toll Free 1-877-434-7724


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