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Service Management Software

Dispatched is service management and work order software designed for your industry.  Dispatched was designed with the service professional in mind.  Whether your business is mechanical and HVAC, plumbing, electrical, or any construction related business, Dispatched has a complete service management solution.  

Key Features of Dispatched Service Management Software Include:

Work Order Entry -- With customizable forms, work orders can be install orders, service calls, estimates, service agreements or any number of different types of work orders.  Service software should manage more than just service, it should be software that provides management of all aspects of the service business.

Integrated Mapping -- Turn by turn directions, in-field maps for technician on mobile devices, in office mapping with optional GPS integration... knowing where your technicians are is just as important as your technician knowing where they are, where they are going, and the fastest way to get there.  Dispatched has built in mapping technologies from the top names in the industry like Microsoft Mappoint. 

Scheduling Board -- Also known as a dispatch board, this feature is a core part of managing your service business.  With color-coded features, weekly and daily views, and the ability to see what is scheduled, which technician is open and when, the dispatch board allows your dispatcher one of many tools to know your business.   All of your work can be scheduled including install jobs, service calls, estimates, preventive maintenance, sales calls and more. 

When you combine all the optional features of Dispatched, most of our customers end up using dual monitors (single computer with two monitor hookups) to manage their service business, simply because the amount of information being displayed demands it.  All of the above listed features can be integrated or stand alone.  If these features are integrated, each of the screens can interact with each other.  Take a look at the following example of scheduling future work orders using an optimized route to save fuel and time.  (timing may be slightly off on website.)

 

 

 

 

 

 

 

If you would like to see this and many more features in action, give us a call at 1-877-434-7724 or click here and let us know what time works best for you.

If you were impressed, take a look at our mobile capabilities.

Additional Features of Dispatched Service Management Software include:

 

 

Great Customer Service:

"Assigning the right task to the right resource with the right equipment in the right location at the right time with the right IT tools will achieve the efficiencies and flexibility that enable enterprises to better compete in their markets." - Directions Magazine
 

 

If your core business is service, contact us at 877-434-7724 for a customized software solution.