Preventative Maintenance - Also known as SLA (Service Level Agreements) are included in the software. Choose your customer, specify how often the service occurs, and the software automatically creates a work order for that customer at an interval of your choosing. Need to assign the same technician for each recurring service agreement? No problem. Simply choose the date and technician, and the software will automatically block off that time slot on the schedule / calendar for that technician. Invoice service agreements using Quickbooks items quickly and easily. Quickbooks items can even be setup to invoice using progress billing, allowing for accurate accounting.
In addition to Preventative Maintenance, Dispatched software allows you to create a workorder for an SLA customer without interfering with any existing service agreement.
Some key features of the Preventative Maintenance module include:
Multiple work orders (service agreements) for the same customer at different intervals.
Option to use automatic scheduling of preventative maintenance work orders.
Create recurring work orders by day, week, month, year...including the ability to customize. (e.g. the first monday of every 2 months)
Receive notification of upcoming service agreements.
Ability to create multiple service agreements for the same customer with different ship to addresses.
Create recurring work orders on specific or multiple pieces of customer equipment and assets.
Export preventive maintenance customers for automatic notification of expiring service agreements including filters.
Use your word documents to generate mail list for preventive maintenance customers
These and many more features are included in Dispatched Software. Schedule a Guided Tour